Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a casino we've covered? This page tells you how to reach the Non Gamstop Casinos team and what we can realistically help with.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and try to reply within a couple of working days, though it can occasionally take longer if we're mid-way through updating a set of reviews.
When you write in, it helps to include:
- The name of the casino your message relates to, if applicable
- A clear description of the issue or question
- Any screenshots or reference numbers, where relevant
What we can help with
Non Gamstop Casinos is an independent comparison resource covering casinos not on GamStop, so our team is best placed to answer questions about how we research and rank operators, how welcome offers and bonus terms are structured, or why a particular brand does or doesn't appear on our list of non GamStop casinos. We're also happy to hear feedback if you've come across outdated information, a broken link, or a detail that no longer matches what a casino is offering.
What we can't do is act on your behalf with a casino operator. We don't hold customer accounts, process withdrawals, or resolve individual disputes over deposits, bonuses or account verification — those matters sit with the casino itself, and its own support team or licensing body is the right first port of call. If you're contacting us about a concern with your own gambling, our Responsible Gambling page has information on support options and self-exclusion tools worth reading first.
Corrections and accuracy
We fact-check the offers, ratings and terms shown on this site regularly, but casino promotions and payment options change often. If you notice a bonus figure, wagering condition or feature that's out of date on any review, let us know the specific page and detail and we'll look into it. Genuine corrections are always welcome and help keep the site useful for other readers.
Press, partnerships and general queries
If you're contacting us about a business enquiry, partnership, or anything not covered above, the same email address is the right one to use — just give us a line or two of context so we can route it to the right person. You can also find more background on who runs this site and how we approach our reviews on our About Us page, and our Terms and Conditions set out the basis on which we publish content and how commercial relationships with operators work.
All gambling content on this site is intended for readers aged 18 and over.